Marketing & Communications Manager (Maternity Cover)
About Us
The charity Hospital Rooms was founded when a friend of artist Tim A Shaw and curator Niamh White was sectioned and admitted to a NHS mental health hospital. On visiting her, they were shocked to find the hospital environment was cold and clinical at a time when she was so vulnerable. Having both worked in the arts for 10 years, Shaw and White felt they had the skills and community to be able to transform these spaces with unique and site specific artworks.
Hospital Rooms envisions a new world where abundant and meaningful creative opportunities are readily accessible to people with severe and enduring mental health diagnoses, and where mental health hospital environments are inventive cultural spaces offering solace, comfort and dignity. Since 2016, Hospital Rooms has undertaken a number of acclaimed projects, completed in some of the most challenging mental health settings. A roster of artists is carefully selected for each Hospital Rooms’ project according to the needs of each community.
Role Overview
This is a maternity cover role for an enthusiastic, knowledgeable marketing professional to lead on external communications. Through our creative projects, we aim to make a positive impact on people’s lives and destigmatise mental illness — this is a fantastic opportunity to use your marketing skills to help us achieve our charitable mission.
As with the nature of a small-scale organisation with big ambitions, you will be as happy contributing to strategy as you are getting stuck into the detail and delivery. With a dynamic workload including all aspects of communications you will develop and grow our audiences, and market our work across the country and beyond.
This is an exciting time to join our organisation – last year, Hospital Rooms redeveloped our website, updated our digital infrastructure, and re-launched our brand. You will have the chance to shape our new marketing and communications strategy.
Bringing digital marketing expertise to the team, you’ll play a lead role in maximising our marketing opportunities, raising the profile of Hospital Rooms, communicating our information, support, fundraising and campaigns to our communities and supporters, and using insights and data to drive digital engagement and growth for Hospital Rooms and advance our mission.
Candidate Specification
Hospital Rooms is a friendly and collaborative team with a knack for problem-solving, united by a desire to blaze a creative path for others to follow.
We’re looking for someone to help us engage our communities and share the powerful stories at the heart of our work. To flourish in our team you will be imaginative, compassionate, empathetic and able to communicate sensitively with different types of people. Access and inclusion will be central in your thinking and approach.
This role will also be responsible for growing our income through digital marketing and communications. The role requires someone with experience and skills in marketing and communications, preferably within the arts or with relevant transferable experience.
This is a crucial role and we actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us. We are particularly keen to hear from Black and Global Majority people, and candidates who self-identify as disabled. All candidates who self-identify as disabled who demonstrate that they meet the essential criteria will be invited for interview. Hospital Rooms is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, caring responsibilities, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sexual orientation.
Experience and Skills
- Significant experience and knowledge of developing and delivering inclusive marketing and communications to support awareness and fundraising preferably within the art sector;
- Experience in end-to-end developing and delivering multi-channel marketing campaigns;
- Demonstrable commitment to diversity, equity and inclusion;
- Demonstrable expertise working with WordPress; and a good understanding of how people use websites, including people with access needs, and familiarity with WCAG accessibility standards;
- Experience of monitoring, evaluating and reporting on digital channels and engagement through Google Analytics and other analytics tools;
- Experience of content design, creation and optimisation to increase reach and engagement;
- Strong planning, project management and organisational skills;
- Experience of relationship management through digital communications and/or PR;
- Knowledge of Google suite and Google Ads including analytics;
- Excellent copywriting, editorial and proofreading skills;
- Excellent interpersonal skills, able to build effective working relationships and influence a range of stakeholders; and
- A commitment to evaluation and an openness to continual learning.
A degree is not a requirement in order to apply for this role.
How to Apply
To apply for this role please submit a CV (no longer than two A4 sides) and a brief covering note – this can be in the body of the email – to Ania Patla, Head of Partnerships & Special Projects:
ania@hospital-rooms.com
Please self-describe any barriers you feel you have faced in gaining access to the arts sector as part of the ‘cover letter’ section of the application, to help us understand your achievements in context.
Applications for this role will close at 8pm on Sunday 8 December and we will aim to reply to all applicants by Tuesday 10 December with an update on the progression of your application. We aim to conduct interviews in person at our offices the week commencing 9 December. The desired start date for this role is 10 February 2025.
Should you be invited for interview here is some helpful information:
- The interview will last around 45-60 minutes,
- The interview will take place at our office near Devons Road (Bromley by Bow). You’ll meet our Head of Partnerships & Special Projects, Ania Patla and the CEO, Kerry Bishop.
- We can facilitate an evening or early morning interview to fit in with other commitments. Please notify us in your application if this is something you require.
Hospital Rooms is an inclusive workplace and does not discriminate against gender, sexuality, ethnicity, disability or medical conditions.
If you require assistance to complete your application or move forward with the interview process, please contact Head of Partnerships & Special Projects, Ania Patla (ania@hospital-rooms.com) to discuss how we can support you.
The successful candidate will be required to complete a Standard DBS check, organised by Hospital Rooms. These are treated in the strictest confidence and a former criminal record does not automatically exclude you from this role.